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Emergency response

Move fast without losing control: manage capacity, roles, and communication during rapid-response operations.

Common outcomes

Volunteer coordination when time matters

When disaster hits, volunteers show up faster than most systems can register them. Coordinators need to post opportunities in minutes, keep untrained people out of roles that require certification, and know who is on site right now.

Proven in disaster response

When Hurricane Katrina hit New Orleans in 2005, many thousands of volunteers who traveled there to help scheduled through Volunteer Matrix. Read more about where it started.

Stand up opportunities fast

  • Publish one-time events alongside ongoing programs, each with its own access controls.
  • Duplicate existing shift structures instead of building from scratch.
  • Use separate calendars and URLs for each response site or deployment.
  • Use access codes to show specific shifts only to approved teams or partner agencies.

Certifications enforced automatically

  • Require training or certification before a volunteer can sign up for specialized roles.
  • Track expiration dates and send renewal reminders.
  • Email only the volunteers who hold a specific qualification or skill when you need them.

Know who is on site

  • QR code check-in from volunteers' own phones, with no kiosk or desktop required.
  • Staff Roll Call on a phone to add volunteers to the schedule and clock them in on the spot.
  • Offline-friendly workflows for sites with unreliable internet.
  • Group leaders can clock in a whole team at once.
  • Forgotten clock-outs can close automatically under your rules, keeping hours accurate.

Fill gaps as they open

Waitlist 2.0 notifies qualified volunteers when a full shift reopens. Volunteers can also be alerted when new schedules are posted or when last-minute shifts are still open, and staff are notified of short-notice cancellations.

Documentation afterward

Hours by site, role, date, or volunteer give you the records partner agencies and funders ask for, without rebuilding them from sign-in sheets. See reporting.

Flat pricing, everything included

One flat price, $100/month, with unlimited volunteers, admins, and calendars. Phone, email, chat, and screen sharing support are included, and there are no setup, onboarding, or data import fees.