Volunteer Matrix vs Volgistics
Both are full volunteer management systems. The biggest differences are how you pay as you grow, what is included, and how the system looks to your volunteers.
Pricing and features last checked October 2026. Competitor details come from public sources; verify current terms on their website.
The short answer
Volgistics has been around since 2004 and prices by the number of volunteer records you track, plus extra system operators and optional modules. For a small program with one coordinator, that can cost less than Volunteer Matrix. As your volunteer list grows, or once you add the volunteer portal, time clock, and document modules, a flat $100/month that includes everything becomes the simpler and often cheaper option.
Volgistics may fit if
- You track a few hundred volunteers with one or two coordinators.
- You want to pay only for the modules you use.
- Your team is already trained on it and the interface works for you.
Choose Volunteer Matrix if
- You want one flat price that doesn't climb as your volunteer list grows.
- You don't want to pay extra for more admins, a volunteer portal, or a check-in kiosk.
- You want sign-up pages that match your own website's design.
- You need connections to your CRM, donor database, or email service (50+ connectors included).
- You want a person who will configure the system around how you already schedule.
- You want to reach a person by phone, email, chat or screen sharing with support included in the price.
Feature comparison
| Feature | Volunteer Matrix | Volgistics |
|---|---|---|
| Pricing model | Flat $100/month; 50% off under $500k receipts | Usage-based: records + operators + modules |
| Admins / operators | Unlimited, included | 2 included; $10/month each additional |
| Volunteer portal / self-scheduling | Included | VicNet add-on |
| Kiosk / QR check-in | Included | VicTouch add-on |
| Documents and waivers | Included | VicDocs add-on |
| Qualification / training gating | Yes | Limited |
| Multiple locations / calendars | Yes, separate URLs with roll-up reporting | Multi-site supported |
| Matches your website design | Yes | No |
| API connectors | 50+ included at no added cost | A few API's available |
| Free trial | 30 days; can become your live site | 30 days, limited to 50 records |
| Support | Phone, email, live chat, screen sharing included | Email, included |
Volgistics' volunteer portal (VicNet), time clock (VicTouch), and document module (VicDocs) are optional add-ons priced by record count.
What it costs
Volgistics' monthly fee is the sum of several parts. As of October 2026, volunteer records run about $40/month for 1,000 and $225/month for 10,000. Two system operators are included and each additional one is $10/month. VicNet adds about $13/month at 1,000 records and $75/month at 10,000, and VicTouch and VicDocs are priced the same way. Volunteer Matrix is a flat $100/month regardless of how many volunteers or admins you have, with the portal, kiosk check-in, documents, and API connectors included. 50% discount for organizations under $500k in annual gross receipts ($50/month).
Moving from Volgistics
We import your volunteer records, history, and roles, and set up calendars to mirror your current schedule. Our first-login guide covers how to bring existing volunteers into the new system without confusion, so they keep signing up during the transition.
Common questions
Is Volunteer Matrix a Volgistics alternative?
Yes. Both handle volunteer records, scheduling, check-in, and reporting. Volunteer Matrix includes the portal, kiosk, and documents at one flat price instead of charging per module and per record.
Is Volgistics cheaper than Volunteer Matrix?
For small programs, it can be. Volgistics charges about $40/month for 1,000 volunteer records before add-ons. Volunteer Matrix is a flat $100/month, or $50/month under $500k in receipts, and doesn't increase as your volunteer list or programs grow.
Can I move my data from Volgistics?
Yes. We import volunteer records, service history, and roles during setup, all at no additional cost.
Will my volunteers have to start over?
No. Existing volunteers are imported, and we follow a first-login process so they can access their accounts without re-registering.
Compare it against your current setup
Bring your current Volgistics invoice to a demo and we'll show you what the same program looks like in Volunteer Matrix, or start a 30-day free trial.
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