Support is always included for free.
Whether it's a quick question, or new employee training, we are here and available to make sure that you get the most out of the Volunteer Matrix system.
If the software wasn't great, then we'd have to charge you for support like our competitors. Since Volunteer Matrix is intuitive and easy to use, you probably won't need very much in the way of support, and so this allows us to offer free support to our customers, and be happy to provide it when requested.
Included as part of the Administrative Dashboard, FAQ section & answers to common questions as well as informative videos allow you to self help and self train anytime desired.
There is also a "System Updates" section on your Dashboard HomeBase which lists system updates, improvements, and additional information about those updates.
For support just send us an email
, or give us a call @ (808) 982-4174. We are happy to do a screen sharing session anytime we are providing support.
All emails are responded to same day, usually in less than 1 hour.